Customer Experience for Financial Services (past event)
September 28 - 30, 2015
Contact Us: 1.888.482.6012
Stu Siegel
Director & Executive Producer, VideoLink Creative Services
VideoLink LLC
Customer Experience Design & Strategy
Wednesday, April 6th, 2016
09:35 PANEL: Connecting Customer Experience With Your Brand Story, Mission And Vision
Now more than ever, it’s important to align your brand story, mission and vision with the customer experience. This panel will examine the role your brand plays in driving experiences and how to connect your company’s mission and vision to the experience as well.
Learn:
Learn:
- How the brand, marketing and CX should align to convey the brand experience
- How the brand strategy should support CX and vice versa
- The importance of language in reflecting your brand