Simon Mathews

Chief Strategy Officer
Extractable

Simon leads business strategy, digital engagement, user experience definition, social strategy, and search. He has over 20 years of consultancy experience spanning communications, advertising, and digital agencies working with clients including AIA, ACE Group, AIG, ALICO, Autodesk, Emirates Airlines, Juniper, LVMH., McAfee, Reebok, Seagate, Southwest Airlines, TD Bank, Ubisoft, ZoneLabs, and WL Gore. Simon has
visited 56 countries and counting, and enjoys “board and wind” sports including
kiteboarding, snowboarding, and paragliding.

Check out the incredible speaker line-up to see who will be joining Simon.

Download The Latest Agenda

Customer Experience Design & Strategy

Wednesday, April 6th, 2016

09:15 KEYNOTE: Bringing The Next Generation of Digital Experiences To Financial Services

From banking to retirement, financial services customers expect world class, easy-to-use digital experiences across all their screen sizes and devices – a standard that many financial institutions are finding difficult to meet. This session will look at digital experience opportunities in financial services that address both business and customer needs alike, and lay out potential paths towards the next generation of digital experiences. Key takeaways:

Understanding the imperative to improve customer experiences, and the risks of not.
What next generational digital experiences need to deliver?
Next generation experience concepts and examples.

Customer Experience Culture & Engagement

Friday, May 6th, 2016

Customer Experience for Financial Services (past event)

Simon Mathews

Customer Experience Design & Strategy

09:15 KEYNOTE: Bringing The Next Generation of Digital Experiences To Financial Services

Customer Experience Culture & Engagement

13:50 Chairperson's Afternoon Address