Kim Baylor

Digital Content Manager
Ally Financial

Check out the incredible speaker line-up to see who will be joining Kim.

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Customer Experience Innovation & Disruptors

Monday, June 6th, 2016

10:10 PANEL: Tips, Tricks And Methodologies That CX Can Apply From UX

As the customer experience discipline continues to evolve, many CX executives are realizing that user experience methodologies can be applied to wider CX efforts. In this panel, hear from a diverse group of UX executives as they describe how some of the tips, tools and tricks they’ve learned from UX have been rolled out to their CX teams.