Customer Experience for Financial Services (past event)
September 28 - 30, 2015
Contact Us: 1.888.482.6012
Jason Mowery
Design Director
Nationwide
Check out the incredible speaker line-up to see who will be joining Jason.
Download The Latest AgendaCustomer Experience Culture & Engagement
Friday, May 6th, 2016
14:45 PANEL: Optimizing Around The Current And Future Mobile Experience
Creating impactful experiences in the mobile space is no easy task. Organizations are creating one-off mobile strategies without first considering why people need mobile in the first place. How are people engaging on mobile and for what reasons? How will people use mobile in the future? This panel will explore:
- ways to use the mobile channel as part of the omni-channel customer experience
- how to prepare for future customer expectations