Heather Magaha

SVP, National Client Services Manager
Wells Fargo Bank

As a National Client Service Manager for Wells Fargo Treasury Management Client Delivery, Heather Magaha oversees Dedicated Client Services for Wholesale clients with treasury products. She manages service sites in Winston Salem, Charlotte, San Francisco, Los Angeles, Minneapolis, and Jacksonville. Heather’s passion is leading her teams to deliver A+ service to make it easier for customers to achieve financial success.

Previously, Heather managed the National Service Group, servicing clients through 1-800-AT-WELLS. Heather also spent time managing domestic and international sites for Technical Consulting Services and Implementations, and gained sales experience as a Small Business Banker. Heather started her career in the Investment Operations Management Training program and held various analyst and management positions within Trust Operations.

Heather earned her M.B.A. from Wake Forest University. She completed her B.S. in Business Administration at High Point University with all Presidential Scholar honors.

Check out the incredible speaker line-up to see who will be joining Heather.

Download The Latest Agenda

Customer Experience Innovation & Disruptors

Monday, June 6th, 2016

09:10 PANEL: Cross-Platform Opportunities—Assessing And Delivering On Customer Expectations

With multiple devices at your customer’s fingertips, how can you better understand changing customer expectations and deliver an experience that sets you apart across all platforms? Panelists will address:

Methods for capturing customer feedback and preferences more holistically vs. by channel
How to more effectively integrate efforts across platforms
The importance of continuous innovation given rapid technology advancements