Harmonie Taddeo

Manager, Compliance
Northwest Federal Credit Union

HarmonieTaddeo is the Compliance Manager for Northwest Federal, a 2.8 billion federal creditunion located in Herndon, VA. With over15 years of credit union experience under her belt, Harmonie is instrumental inbuilding the organization’s compliance culture, processes and structure. Sinceher arrival at Northwest Federal in 2011, the credit union has grown by over75,000 members and 700,000 in assets as well as expanding into new businesslines requiring compliance controls and solutions to meet the demands of agrowing organization which are put in place by Harmonie and her team.

Harmonie carries aBachelor of Social Work and Master of Business Administration with aconcentration in Marketing as well as certificates as a NAFCU CertifiedCompliance Officer (NCCO) and a Certified Regulatory Vendor Program Manager(CRVPM). She has had the opportunity toserve on NCUA working committees and as an officer of the Capital AreaCompliance Roundtable.

Check out the incredible speaker line-up to see who will be joining Harmonie.

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Customer Experience Culture & Engagement

Friday, May 6th, 2016

14:45 PANEL: Finding The Capacity To Solve Customer Issues When Compliance Is Prioritized Over CX

It’s no secret that meeting compliance requirements is a top priority for all financial institutions…as it should be. But, with the C-Suite so focused on regulations, how can you ensure that your cx initiatives get the attention they need? What’s more, how can you establish a better relationship with your compliance department so that you can work together more effectively?